Our telephone advice line is available 24 hours per day 365 days a year. The advice line is resourced 

by experienced, non judgemental BACP accredited counsellors, who will provide your employees with

complete peace of mind, providing advice, triage and counselling services.




  • Confidential access via free-phone number

  • Access for staff

  • 24 hours per day, every day of the year

  • Incident support line

  • All calls are answered within fifteen seconds or three rings

  • All calls answered directly by a professional counsellor

  • No reception service, switchboard or electronic answering service

  • Access to counselling is direct and immediate.


We appreciate that some life events are less easy to predict and harder to handle, such as a death of a loved one or a serious illness. PAM Assist will be available to provide practical assistance and fully trained support to help you through difficult times. Such events/issues may include:







  • Divorce

  • Seperation

  • Anxiety

  • Infertility

  • Miscarriage

  • Abuse

  • Discrimination

  • Losing a job

  • Debt advice



  • Understanding a diagnosis

  • Terminal illness

  • Losing a loved one

  • Funeral arrangements

  • Depression

  • Drug/alcohol abuse

  • Long-term illness

  • Support after an accident

  • Telling your family

  • Addiction



  • Support following bereavement

  • Caring for relatives

  • Family conflict

  • Legal matters

  • Uplanned pregnancy

  • Abuse

  • Mental health issues