Our telephone advice line is available 24 hours per day 365 days a year. The advice line is resourced 

by experienced, non judgemental BACP accredited counsellors, who will provide your employees with

complete peace of mind, providing advice, triage and counselling services.

 

KEY FEATURES

 

• Confidential access via free-phone number

• Access for staff

• 24 hours per day, every day of the year

• Incident support line

• All calls are answered within fifteen seconds or three rings

• All calls answered directly by a professional counsellor

• No reception service, switchboard or electronic answering service

• Access to counselling is direct and immediate.

 

We appreciate that some life events are less easy to predict and harder to handle, such as a death of a loved one or a serious illness. PAM Assist will be available to provide practical assistance and fully trained support to help you through difficult times. Such events/issues may include: